Got a question about your plan, a charge, or a cancellation? Billing is always handled by a real human agent — we want to make sure your situation is sorted properly.

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## What plans are available?

For the latest plan details and pricing, visit the **Praxicraft pricing page**. If you have a specific billing question, raise a ticket under **Billing & Payments** and a human agent will help you out.

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## I was charged incorrectly or I'd like a refund

Raise a support ticket under **Billing & Payments**.

* Billing issues are always handled by human agents — no bots making decisions here

* The support bot will automatically escalate your ticket to the right person

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## How do I cancel my subscription?

Raise a support ticket under **Billing & Payments** and a support agent will process your cancellation. We'll take care of it for you.

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*Last updated: March 2026 — Praxicraft Platform*